In addition to visiting this
Web Site, you can dial 5-1-1 or (866) 282-7577 from your phone
for statewide traveler information.
| How to use 5-1-1 |
| When you dial 5-1-1 you will
hear: |
| |
"Welcome
to 511 Travel in the Know. To request information on a
specific highway, Press 1 or say 'Highway.'
To request a local summary, Press 2 or
say 'Local.' For the menu options Press
0 or say 'Menu.' "
(You can Press 0 or say “Menu” at
any time to hear the Menu options.) |
If you Press
1 or say, "Highway"
you will be prompted to enter the first three letters
of a highway name or say the name of a highway (ex.
Richardson Highway). You will then hear the driving
conditions, road work and other relevant information
along the highway you chose.
If you Press 2 or say, "Local
Summary" you will be prompted to say the
name of a city or town. (ex. Fairbanks) You will then
hear the regional traffic summary around that city or
town. You will then be prompted to say the name of a
route with the traffic reports in that area.
If you Press 0 or say, "Menu"
you will have the following categories to choose from:
|
| • |
Highway Reports
— Press 1 or say “Highway Reports” -
reports on driving conditions, road work and other relevant
travel information along a highway. |
| • |
Local Summary
— Press 2 or say “Local Summary” - reports
on adverse driving conditions and routine reports around
a city/town. |
| • |
Weather Forecast —
Press 3 or say “Weather Forecast” - gives
National Weather Service report around a city/town. |
| • |
Ferries —
Press 4 or say “Ferries” – gives ferry
information and asks to transfer the caller to ferry reservation
desk. |
| • |
Comments on 511
— Press 5 or say “Comments on 511” -
gives caller the option to leave comments. |
| • |
Yukon Road Report
— Press 6 or say “Yukon Road Report”
– asks to transfer the caller to Yukon Road Reports.
|
| |
|
Suggestions
You can use the following features to help expedite your
call: |
| |
Repeat: To
repeat the menu just say, "Repeat" |
| |
Stop: To
stop the information anytime during the call, say “Stop”.
The call will be routed to the main menu. |
| |
Help: Press
the star key (*) or Say "Help" anytime during
your call. |
| |
Menu: Press
0 or Say "Menu" anytime to hear the Menu options. |
| |
|
Speak
Clearly and Avoid Background Noise
511 allows you to speak or use key pad entry to make
requests. This system does have problems when it hears
back ground noise, like a radio in the background or
others speaking near the microphone, etc.
Please try to speak clearly and follow the instructional
prompts. If the system does not understand you, you
will have the option to enter the information by keypad.
(ex. Press the first 3 letters in the name of the city
you want and then press #) |
| |
Comments/Questions
Contact Jill Sullivan, ADOT&PF (907) 465-8592
or e-mail: CARS@dot.state.ak.us |
